With Agile and DevOps, Why ITIL?
A systems engineer recently asked “With all of the buzz around Agile and DevOps, is ITIL Foundation training and certification still relevant?” The short answer is yes and its relevance is directly tied to the success of strategic initiatives and the outcomes of the organization. There is direct benefit to the learner/candidate also. It has been a while since this has been discussed so let’s revisit this once again.
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ITSM Professor: With Agile and DevOps, Why ITIL?
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